Yesterday was my long day (13.5 hrs) and I'm tired this morning. I'm drinking some Java so maybe that will help. What do you do when someone won't listen but thinks that they have all the answers? Sometimes I deal with someone that is like this and no matter what I say or do there is no listening. I think that I'm opinionated but I also listen to other people and I think that there are times that I am able to change my opinion. Does anyone else ever have this problem? What do you do? How do you deal with "Oak Trees" and help them become a little more like "Willows?" That is my thought for the day. This may be a hard day as there may be some surprises on the horizon.